How Do You Use Rover Balance?

Rover Balance is a convenient feature offered by Rover, an online platform connecting pet owners with pet sitters. It streamlines the payment process by deducting the payment from the pet owner's account when a stay is booked, and holding it in the form of Rover Balance until after the stay ends. The accumulated funds in Rover Balance can then be utilized by the pet sitter in different ways. They’ve the option to receive a check for the amount, redeem it through PayPal, or even use it as Rover Bucks to hire a sitter for their own pets in the future.

What Does It Mean When I Have a Rover Balance?

When you’ve a Rover balance, it means that you’ve earned money through the Rover platform. Rover is a popular online marketplace that connects pet owners with pet sitters and dog walkers. As a provider on Rover, you’ve the opportunity to earn income by offering your pet care services to clients.

However, it’s important to note that the funds in your Rover balance aren’t automatically transferred to your PayPal account. Instead, you need to manually initiate the transfer process.

It’s important to manually transfer the funds as the balance will remain on your Rover profile until you initiate this transfer.

This balance serves as a convenient way to manage and monitor your income from pet care services.

Can I Use My Rover Balance to Pay for Other Services on Rover, Such as Booking a Pet Sitter for My Own Pet?

Yes, you can use your Rover balance to pay for other services on Rover, including booking a pet sitter for your own pet. The Rover balance is a convenient way to cover the costs of various services offered on the platform. By using your Rover balance, you can easily pay for pet sitting services and ensure that your furry friend receives the care they need while you’re away.

When using Rover, you may notice a negative balance in your account, which might cause some concern. One possible reason for this is if you’ve opted for the Rover Protection Package. This package deducts it’s fee from your client payments rather than upfront, resulting in a temporary negative balance. However, rest assured that this balance usually resolves itself as you continue to complete bookings and gradually pay off the fee.

Why Do I Have a Negative Balance on Rover?

If you find yourself facing a negative balance on Rover, theres no need to panic. Rest assured that this isn’t an uncommon occurrence and there are several reasons why it may happen. One possible reason is that you selected to have the Rover Protection Package, which offers added insurance coverage for your Rover bookings. Although this package provides peace of mind for both you and your clients, it does come with a cost.

The negative balance you see is likely a result of the Rover Protection Package fee being deducted from your earnings. Rover deducts this fee only from the funds you receive from your clients, not upfront payments. So, if you don’t have enough client payments coming in to cover the cost of the package, a negative balance can occur. Fortunately, this negative balance isn’t a permanent issue and tends to go away as you book more stays and earn more funds to offset the fee.

To rectify the negative balance, focus on booking more stays and actively earning money through your Rover services. As the income from your clients begins to accumulate, it will gradually offset the negative balance. You can also monitor your balance closely to gauge your progress and see the impact of each new booking.

If you’ve any concerns or questions about your negative balance, don’t hesitate to reach out to Rovers customer support team. They’re there to assist you and can provide further clarification or guidance on the matter. Rest assured that Rover is committed to supporting and empowering it’s service providers, and they’ll work with you to ensure a positive and rewarding experience on the platform.

How to Track Your Earnings and Balance on Rover

To keep tabs on your earnings and balance on Rover, you can easily track and manage your finances through the platform’s user-friendly dashboard. This intuitive dashboard allows you to monitor your earnings, including bookings, tips, and any other income sources, providing a comprehensive overview of your financial activity on the platform. Additionally, you can access detailed breakdowns of your payments, view pending transfers, and verify completed transactions. By utilizing the Rover dashboard, you can stay informed about your earnings and keep all your financial information accessible and organized.

Source: Account is in the negative…why? | Rover Q&A Community


In conclusion, the use of Rover Balance provides a convenient and efficient way for sitters to receive payment for their services. The payment is processed at the time of booking and is reflected as Rover Balance until the stay concludes. The sitter has the flexibility to choose how they want to access the funds, whether it’s through a check, PayPal redemption, or utilizing Rover Bucks for future pet-sitting needs. This system ensures transparency and ease of use, enabling sitters to seamlessly manage their earnings and meet their own pet care requirements.

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