How to Cancel a Request on Rover

In the Rover app, when you find yourself needing to cancel a request, you can easily navigate to your inbox and access the Upcoming tab. From there, you can tap on the three-dotted icon located in the upper right corner, which allows you to modify your booking. By selecting the Cancel booking option, a dropdown menu will be presented, offering you various reasons for cancellation to choose from. It’s important to review the cancellation details and then proceed to write a message to the owner, explaining the reason for your cancellation. This streamlined process ensures clear communication and convenience when it comes to canceling a booking on Rover.

How Do I Edit a Pending Request on Rover?

Making changes to a pending request on the Rover app is a simple process. To begin, open the Rover app and select the Inbox option located at the bottom of your screen. Next, choose Pending Requests from the options available, and select the specific request that you wish to edit. Once you’ve navigated to the service details, look for the Modify option and click on it.

Editing a pending request on Rover allows you to modify various aspects of the booking. You can adjust the dates to better fit your schedule or make changes to the number of pets involved. Additionally, you’ve the flexibility to edit the price or add-on services as per your preference. After making the desired changes, remember to click on the Save button located at the top of the booking details page.

Simply click on the Book option to confirm all the changes and finalize the updated request. The Rover app is designed to provide convenience and ease of use, allowing you to seamlessly edit and tailor your bookings based on your specific needs.

Whether you need to make minor adjustments to the dates, add or remove pets, or even modify the pricing structure, Rover enables you to edit all these details effortlessly.

Once you’ve made a booking request on Rover, you may wonder if it’s possible to delete or remove it. However, Rover doesn’t provide an option to completely delete a request. The platform requires a booking to even contact a sitter. Nonetheless, you can take an alternative step and archive the request instead.

Can I Delete a Rover Request?

If you no longer need a Rover service or if you’ve found an alternative solution, you may wonder if you can delete a Rover request. Unfortunately, Rover doesn’t provide an option to “remove” bookings once they’ve been made. This is because Rover requires a booking to even contact a sitter. However, there’s a way to handle a request that’s no longer needed.

By archiving a Rover request, you’re essentially indicating that you’re no longer actively seeking a sitter for that particular booking. This can be useful if you’ve found a sitter elsewhere, or if your plans have changed and you no longer require pet care. It’s important to note that archiving a request doesn’t cancel any ongoing bookings or upcoming reservations that have already been confirmed.

In case you need to cancel a Rover service that you’ve already booked, you’ll need to follow the specific cancellation policy set by the sitter. Each sitter has the autonomy to determine their own cancellation policy, which may include fees or certain requirements. Therefore, it’s crucial to review the sitters cancellation policy before making a booking and understand the potential implications of canceling a reservation.

Once you’ve archived the message, the pending request will no longer appear in your active requests. Declining a request on Rover is a professional way to communicate your inability to care for a client’s dog and ensure that it’s properly handled by the platform.

How Do I Decline a Pending Request on Rover?

Declining a pending request on Rover requires communication and professional courtesy. Once you receive a request, it’s important to promptly respond to the client. Start by sending them a message expressing your regret and explaining that you aren’t available or unable to care for their dog. Be honest and concise in your message, but also empathetic and understanding.

When declining a request, it’s helpful to provide alternative options or suggestions for the client. You can recommend other reputable caregivers on the platform or suggest alternative dates or times that may work for both parties. This shows that you genuinely care about their needs and are committed to providing a helpful and supportive experience, even if you’re unable to personally assist.

After sending the message, it’s up to the client whether or not they respond. Some may express their understanding and appreciate your honesty, while others may seek further clarification or inquire about any potential availability in the future. Whatever their response may be, it’s important to maintain professionalism and respond courteously.

Once the conversation has concluded, you can archive the message. The archive is where all the requests that you decline or are unable to accept are saved. Archiving these messages allows you to keep your inbox organized and easily accessible, especially if you need to refer back to any past conversations or details. It also helps you maintain a clear overview of your current and upcoming bookings, making it easier to manage your schedule.

Providing Alternative Options or Recommendations When Declining a Request

  • Suggest similar alternatives
  • Propose alternative dates or times
  • Recommend alternative resources or references
  • Offer alternative solutions or approaches
  • Suggest alternative contacts or experts
  • Propose alternative venues or locations
  • Recommend alternative products or services
  • Suggest alternative strategies or tactics
  • Offer alternative perspectives or viewpoints
  • Propose alternative courses of action


By navigating to the inbox, tapping the Upcoming tab, and selecting the Modify booking option, users can easily cancel their booking. This convenient and efficient cancellation feature allows Rover users to handle unexpected circumstances or changes in plans with ease and transparency.

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