How to Cancel Your Pet Sitting on Rover

If you find yourself in the unfortunate situation of needing to cancel your pet sitting booking on Rover, fear not, for the process is both simple and straightforward. To begin, navigate to your inbox within the app and locate the Upcoming tab. Once there, tap on the three-dotted icon that resides in the upper right corner and select the option to Modify booking. From this point, you’ll be prompted to choose the Cancel booking option, which will guide you to a dropdown menu where you can select an appropriate cancellation reason. Take a moment to review all of the cancellation details and, if necessary, compose a message to your pet sitter explaining the motivations behind your decision to cancel. By following these intuitive steps, you can ensure a smooth and efficient cancellation process via the Rover app.

Can I Cancel a Rover Walk?

As a Rover pet sitter or dog walker, you’ve the flexibility to cancel a walk or visit if you need to. To cancel a walk or visit for a specific date, you can follow a few simple steps. First, open the Rover app on your mobile device and navigate to the service details for the walk or visit you wish to cancel. You’ll see a pencil icon which you should tap on. Select the option to Cancel this walk/visit at the bottom of the service details.

If you wish to provide an explanation for your cancellation, you can add an optional note for your client. This can help them understand the circumstances and give them the opportunity to make alternative arrangements if needed. Once you’ve added the note, you can confirm your changes by tapping the button below.

While emergencies or unforeseen circumstances may arise, cancelling last-minute can cause inconvenience and stress for both the pet owner and the pet. It’s always best to communicate with your client as soon as possible if you need to cancel, and offer to help find a suitable replacement if necessary.

If you find yourself needing to cancel walks or visits frequently, it may be helpful to assess your availability and schedule to ensure you can commit to the responsibilities of being a pet sitter or dog walker. Clear communication, reliability, and a genuine passion for caring for animals are key attributes of a successful and trusted pet care provider.

How Cancelling Last-Minute Can Impact Your Ratings and Reputation as a Pet Sitter or Dog Walker

Last-minute cancellations as a pet sitter or dog walker can have a negative impact on your ratings and reputation. When you cancel on short notice, pet owners may struggle to find a replacement, which can disrupt their plans and cause inconvenience. This can leave a negative impression and result in poor ratings or reviews. Additionally, repeated cancellations can make owners hesitant to book your services in the future, ultimately tarnishing your reputation in the pet care community.

To find the cancellation policy for a Rover sitter, simply go to their profile and look for the Availability section. You’ll find a calendar and a list of services offered, each with it’s own cancellation policy. Hovering your mouse over the policy will provide more details.

Where Is the Cancellation Policy on Rover Sitter?

One way to find the cancellation policy on a Rover sitters profile is by using a computer. When you visit the sitters profile, you can easily locate the cancellation policy in the Availability section of their account. Scrolling down on the profile page, you’ll come across a calendar displaying the sitters availability. Right below this calendar, you’ll find a comprehensive list of the services provided by the sitter.

To get more information about a specific services cancellation policy, simply hover your mouse over the policy and the details will appear. This allows you to review and understand the cancellation terms before booking with the sitter.

This feature helps users make informed decisions and avoid any misunderstandings or inconveniences related to cancellations.

Rover understands that transparency in the cancellation policy is crucial for both pet owners and sitters. It helps establish clear expectations from the beginning and fosters a sense of trust between the two parties. By providing detailed information about cancellations, Rover creates a reliable platform where pet owners can confidently seek care for their beloved companions.

So, whether you’re looking for dog boarding, house sitting, or any other pet care service on Rover, it’s important to review the sitters cancellation policy. Luckily, Rover makes this process simple and accessible by ensuring the cancellation policy is clearly displayed on the sitter’s profile, allowing you to make an informed decision when choosing the perfect caregiver for your furry friend.

How Does Rover Handle Cancellations Made by the Sitter?

  • Rover has a cancellation policy in place to protect both the sitter and the pet owner.
  • If a sitter needs to cancel a booking, they’re encouraged to do so as soon as possible.
  • Rover will then notify the pet owner and try to find a replacement sitter.
  • If a replacement sitter can’t be found, Rover will issue a refund to the pet owner.
  • However, if a pet owner needs to cancel a booking, they may be subject to certain cancellation fees.
  • It’s important for both sitters and pet owners to communicate openly and promptly regarding any cancellations.
  • Rover’s support team is available to assist with any questions or concerns related to cancellations.
  • Overall, Rover aims to handle cancellations in a fair and efficient manner to ensure the best outcome for all parties involved.

If you find yourself in a situation where you need to cancel a pending request on Rover, you can easily do so through the platform. To begin, navigate to your Inbox by selecting the envelope icon. From there, select the Upcoming Stays tab and locate the specific request that you wish to cancel. By following these steps, you can quickly resolve any issues or changes that may arise during the booking process.

Can You Cancel a Pending Request on Rover?

Once you’ve opened the request, scroll down to the bottom of the page where you’ll find the option to cancel the request. After canceling the request, you’ll receive a notification confirming the cancellation. It’s important to note that once a request is canceled, it can’t be undone.

Canceling a pending request on Rover is a simple process that can be done through the website or the mobile app. By following these steps, you can easily cancel any request that you no longer wish to pursue. However, it’s important to consider the impact of canceling a request on both the pet owner and the pet sitter. It can also affect the reputation of the pet sitter on the platform, as cancelled requests may be seen as unprofessional or unreliable. Therefore, it’s recommended to carefully consider any pending requests before proceeding with the cancellation.

The Impact of Canceling a Request on Both the Pet Owner and the Pet Sitter.

Canceling a request can have a negative impact on both the pet owner and the pet sitter. For the pet owner, it can be frustrating and inconvenient as they may have made plans based on the pet sitter’s availability. It can also cause anxiety or stress if they need to find a replacement at the last minute. On the other hand, canceling a request can affect the pet sitter’s reputation and credibility. It may result in lost opportunities and potential income. Additionally, it can damage their professional relationships and future bookings.

Source: What if I need to cancel a booking? – Rover Help Center


By following these steps, you can effectively cancel your pet sitting on the Rover app while ensuring clear communication and transparency with your sitter.

Scroll to Top