How to Set Up Your PetSafe Wireless Fence

Setting up a Petsafe wireless fence is a straightforward and efficient solution for pet owners looking to create a safe and secure boundary for their beloved pets to roam freely. So say goodbye to unsightly physical fences and hello to a sleek, invisible solution that gives your furry companions the freedom they deserve while keeping them safe and sound within their designated area.

How Do You Add a Collar to the Invisible Fence?

Adding a collar to an invisible fence is a relatively straightforward process that can be done with the help of a professional or on your own. To begin, you’ll need to purchase a new Computer Collar unit and a Power Cap battery plan. This can be done by contacting the Invisible Fence® Brand customer service at 866-804-1250.

Once you’ve purchased the necessary equipment, you’ll need to schedule a professional trainer to come to your home. The trainer will work with your new pet and help you re-flag your property to ensure that the invisible fence system is set up correctly. While it’s possible to add a collar and adjust the flags on your own, it’s recommended to seek professional assistance to prevent any issues or mistakes.

They’ll guide your pet through the training process, teaching them the boundaries of the system and how to respond to the warning signals. This will help your new pet understand and respect the invisible fence, ensuring their safety and preventing any escape attempts.

After the training session, you can attach the new Computer Collar unit to your pets collar. Make sure it fits securely and comfortably. The collar should be tight enough to prevent slipping off, but not too tight that it restricts your pets movement or causes discomfort. Follow the instructions provided by the Invisible Fence® Brand to properly attach and adjust the collar.

If you’ve a PetSafe fence and are experiencing any issues, troubleshooting can help you identify and resolve the problem. One common troubleshooting step for the Indoor Radio Fence® is to press the button and check if the light flashes red, indicating power. If the light isn’t on, try using another outlet. If both the collar and barrier have power but the collar still doesn’t respond, another step is to move the barrier to another area and test it again.

How Do You Troubleshoot a PetSafe Fence?

To troubleshoot a PetSafe fence, there are a few steps you can follow. Firstly, press the button on the transmitter to ensure that the power is on. A flashing red light indicates that power is flowing. Check if the red light is on. If it’s not, try plugging the transmitter into a different outlet to see if that resolves the issue.

Next, make sure that both the collar and the barrier have power. This can help determine if there’s any interference in the current location.

If you’ve checked all the power sources and the collar is still not responding, try troubleshooting the collar itself. Check if the battery is properly installed and fully charged. Replace the battery if necessary. Make sure the contacts between the collar and the dogs skin are clean and making proper contact. Clean them if necessary.

Ensure that the correction level is set to an appropriate intensity for your pet. Some pets may require a stronger correction, while others may be more sensitive and require a lower intensity.

They can provide additional guidance and address any specific issues you may be experiencing.

It’s important to refer to the user manual for your particular product to ensure that you follow the correct troubleshooting steps.

Receiver Collar Malfunction: If All Else Fails and You Have Ruled Out Other Potential Causes, It Is Possible That the Receiver Collar Itself Is Malfunctioning. In This Case, Contact PetSafe Customer Support for Further Assistance and Inquire About Any Possible Warranty Coverage or Repair Options.

If you’ve tried everything else and still can’t figure out why your receiver collar isn’t working, it’s possible that the collar itself isn’t functioning properly. In this situation, it’s best to get in touch with PetSafe customer support. They can help you troubleshoot the issue and guide you on warranty coverage or options for repair.

Source: Troubleshooting your Indoor Radio Fence® – PetSafe

When it comes to adding another collar to your PetSafe fence, the process is fairly straightforward. All you need to do is purchase an additional receiver collar that’s compatible with your fence system for each pet you have. You can easily find these collars online or by reaching out to the PetSafe Customer Care Centre. However, before making any changes to your system, make sure to remove the receiver collar from your existing pet(s).

How Do I Add Another Collar to My PetSafe Fence?

To add another collar to your PetSafe fence, you simply need to purchase an additional receiver collar for each pet you want to include. These receiver collars can be easily found online or by contacting the PetSafe Customer Care Centre. However, before proceeding with any changes to your system, it’s crucial to first remove the receiver collar from your existing pet(s).

By providing each pet with a compatible receiver collar, you can ensure their safety and freedom within the designated area. The receiver collar plays a vital role in communicating with the PetSafe fence, allowing your pets to understand their boundaries and receive appropriate correction if they attempt to cross them.

This ensures seamless integration and functionality. Once you’ve acquired the necessary collars, follow the manufacturers instructions to properly set up and pair them with your existing system.

Whether you’ve multiple dogs or cats, the flexibility of this system allows you to accommodate their individual needs. It’s important to remember that before introducing any new collar, it’s crucial to remove the existing collar from your pets to avoid any conflict or confusion during the transition.

To sync your new collar to your Petsafe wireless fence, begin by holding the test light contacts to the contact points. Then, take the receiver collar to the boundary zone with the logo side facing away from the transmitter and contact points facing upwards. Hold the receiver collar at your pet’s neck level until the receiver collar beeps and the test light flashes.

How Do I Sync My New Collar to My Petsafe Wireless Fence?

To sync your new collar to your Petsafe wireless fence, you’ll need to follow a few simple steps. First, hold the test light contacts to the contact points on the collar. This will ensure a proper connection and synchronization between the collar and the wireless fence system.

Next, take the receiver collar to the boundary zone of the wireless fence. Make sure that the logo side is facing away from the transmitter, and the contact points are facing upwards.

Then, hold the receiver collar at your pets neck level. It’s important to keep the collar at the appropriate height to ensure accurate detection and functionality. Hold it in this position until you hear a beep from the receiver collar, and the test light flashes.

It ensures that your pet stays within the designated boundaries and receives timely warnings if they approach the perimeter. By following these steps and ensuring a secure connection between the collar and the wireless fence system, you can provide a safe and secure environment for your beloved pet.

Frequently Asked Questions: Provide a List of Common Questions That Pet Owners Might Have When Trying to Sync Their New Collar to Their Petsafe Wireless Fence, Along With Detailed Answers.

Frequently Asked Questions:

1. How do I sync my new collar to the Petsafe wireless fence?

To sync your new collar to the Petsafe wireless fence, follow these steps:

– Identify the receiver collar and ensure it’s fresh batteries.
– Make sure your transmitter is turned off before starting the syncing process.
– Take the receiver collar close to the transmitter.
– Press and hold the “Sync” button on the transmitter.
– While holding the “Sync” button, turn on the transmitter and keep holding the button for ten seconds.
– Release the “Sync” button and wait for the transmitter’s power light to flash.

2. How can I tell if my collar is successfully synced to the wireless fence?

After completing the syncing process, check for the following signs to ensure your collar is synced successfully:

– Look for a solid light on the receiver collar, indicating that it’s receiving the wireless signal.
– Verify that the collar beeps or vibrates when brought near the boundary of the wireless fence.
– Test the collar by walking towards the boundary to ensure it activates accordingly.

3. How far can my pet go before the wireless fence boundary is triggered?

The range of the Petsafe wireless fence depends on the model and terrain, but generally, it can cover an adjustable circular boundary of up to 90 feet in diameter. It’s essential to refer to your specific model’s manual for accurate information.

4. How can I adjust the boundary area for my pet?

Most Petsafe wireless fences allow you to adjust the boundary area to suit your preferences and your pet’s size. Depending on the model, you can either adjust the transmitter’s dial or use the manufacturer’s specific adjustment method mentioned in the manual.

5. Can I use multiple collars with one Petsafe wireless fence system?

Yes, Petsafe wireless fences support multiple collars, allowing you to contain multiple pets within the same boundary area.

6. How do I train my pet to recognize the wireless fence boundaries?

To train your pet, it’s recommended to follow these steps:

– Perform initial training with flags or visual markers to show the boundary area.
– Place the receiver collar on your pet, ensuring proper fit and comfort.
– Walk your pet along the boundary, allowing them to hear the warning beep or feel the vibration if they get too close.
– Praise and reward your pet when they respond to the warning by moving away from the boundary.
– Repeat the training sessions daily until your pet demonstrates an understanding of the boundary.

Remember to consult the manual for model-specific training tips and guidelines.

This will pair the second collar with your PetSafe remote. Keep in mind that following the manufacturer’s instructions is crucial for a successful pairing process.

How Do I Add a Second Collar to My PetSafe Remote?

Continue holding the gray button until you hear a beep and the light on the collar turns off. This indicates that the collar is now in programming mode.

With the second collar in programming mode, press and hold the program button on your PetSafe remote for three seconds. The remotes light will turn solid green, indicating that it’s ready to pair with the second collar.

Once the second collar is successfully paired with the remote, you’ll hear a series of beeps and see the light on the collar flash multiple times.

If you want to add more than one additional collar to your PetSafe remote, simply repeat the same steps for each new collar. Remember to put each collar into programming mode before attempting to pair it with the remote.

With the ability to control multiple collars from a single remote, you can ensure the safety and training of all your pets in a convenient and efficient manner.

Proper Collar Fit and Adjustment for PetSafe Remote Training Collars

  • Ensure that the collar is snug but not too tight around your pet’s neck.
  • Make sure you can fit two fingers comfortably between the collar and your pet’s neck.
  • Check for any signs of irritation or discomfort, such as redness or hair loss.
  • Adjust the collar size if necessary by using the provided adjustments or trimming the excess strap.
  • Place the collar high on your pet’s neck, just below the jawline.
  • Double-check that the collar is properly aligned and not twisted.
  • Test the collar’s functionality by using the remote and observing your pet’s response.
  • Regularly inspect the collar for any signs of wear or damage and replace if necessary.
  • Remember to remove the collar when your pet isn’t being trained or supervised.
  • Always follow the instructions provided by PetSafe for proper collar fit and usage.


It’s crucial to consider factors like the size and layout of your yard, the specific needs of your pet, and any potential interference that may impact the signal. By following the manufacturer's instructions, conducting a thorough site survey, and properly training your pet, you can provide them with a safe and secure environment to roam free while still ensuring their safety and well-being. Remember to regularly check the system for any issues or malfunctions, and always prioritize the happiness and comfort of your furry companion throughout the entire setup process and beyond.

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