What Should I Ask My Rover Client?

Getting to know your Rover client is an essential aspect of providing the best care for their beloved pet. While it’s important to gather basic information about their furry friend's daily routine, dietary needs, and medical history, there are certain unique quirks and habits that can help you understand their pet on a deeper level. For instance, inquiring about their favorite toy or game allows you to provide engaging activities that can keep them entertained and happy during their stay with you. Additionally, understanding if the pet gets worried or anxious when left alone enables you to provide the necessary comfort and assurance to ease any separation anxiety. It’s also crucial to inquire if they’re protective of their toys or food, as this will inform your approach to sharing spaces or addressing any resource guarding behavior. Moreover, knowing if the pet has a tendency to be an escape artist alerts you to the need for extra vigilance during walks or playtime in order to prevent any potential runaway situations. Another important aspect to consider is their inclination to snatch food off tables and counters, as it will guide your attentiveness when preparing meals or snacks. By asking these insightful questions, you can ensure a joyful and secure experience for both the pet and their owner.

How Do I Talk to Clients on Rover?

When using the Rover app, one of the key features is the ability to communicate with clients. To talk to clients on Rover, you can simply tap on the Inbox option at the bottom of your screen. Once youre in the inbox, youll be able to locate your clients from the Pending, Upcoming, or Past Stays tabs. This allows you to easily organize and access your conversations with different clients.

Once youve composed your message and attached any necessary media files, you can tap the Send option to deliver it to the client. This allows for quick and efficient communication, ensuring that you can easily stay in touch with clients and provide them with the necessary information and updates.

This can be helpful in case you need to refer back to any specific details, requests, or instructions provided by the client. It also helps you keep track of important information related to your pet-sitting or dog-walking services.

It facilitates clear and efficient communication with clients, creating a positive and professional experience for both parties involved. By utilizing this feature, you can easily stay in touch with your clients, ask and answer questions, and provide updates, ultimately ensuring a successful and enjoyable pet-sitting experience.

Now that you’ve successfully sent a booking request to a sitter on Rover, you might be wondering how you can communicate further with them. Rest assured, the process is simple. Once you’ve sent the booking request, you can easily access it on your Rover dashboard under the pending tab. From there, you can conveniently navigate to a messaging feature that allows you to send additional messages to the sitter. Additionally, if you’ve enabled the text option, you’ll receive any responses or updates directly on your phone.

How Do I Get Messages on Rover?

To receive messages on Rover, the first step is to create a booking request and send it to a sitter. Once you’ve done that, you can easily keep track of your requests and messages on your Rover dashboard. Simply navigate to the pending tab, and you should see the booking request listed there.

If you’ve chosen to enable the text option, you can also expect to receive notifications on your phone. When a sitter responds to your messages or if any updates are made to your booking request, you’ll receive a text notification. This ensures that you stay informed and can respond promptly to any important messages.

This effective communication not only helps in planning and organizing your pets care but also allows you to build a rapport with your sitter, ensuring a positive and smooth experience for both you and your furry friend.

Remember to regularly check your Rover dashboard and your phone for any new messages. Prompt communication with your sitter is key to making sure all necessary arrangements are in place and any concerns or queries are addressed promptly. Trust in Rovers reliable messaging system to keep you connected and informed throughout the entire booking process.

To stay informed and up to date with Rover, simply follow a few easy steps. Firstly, click on your name located in the upper right corner of the screen. Then, choose the option for Settings. Once you’re in the settings menu, navigate to Notifications to customize and update the types of emails you wish to receive from Rover.

How Do I Get Notifications on Rover?

Once you’ve navigated to your settings on Rover, you can easily set up notifications to stay up-to-date with important information. To get started, simply select your name in the upper right corner of the screen. From there, a dropdown menu will appear, and you should choose the option “Settings.”. This will lead you to a page where you can customize your account preferences.

To ensure that you receive the notifications you want, it’s essential to update your email settings. To do this, go to the “Notifications” tab in your settings. Here, you’ll find various options to select from based on your preferences. Whether you want to receive notifications about booking requests, messages from clients, or updates from Rover itself, you can customize your settings to suit your needs.

Getting notifications on Rover is a great way to stay on top of your pet sitting or dog walking business. By being notified promptly about booking requests or other important information, you can respond quickly and efficiently to your clients needs. This level of responsiveness can help you establish a reputation as a reliable and trustworthy pet caregiver, leading to more satisfied customers and potential repeat business.

In addition to email notifications, Rover also offers a mobile app that you can download to your smartphone. This way, you can stay connected wherever you’re and never miss an important message or request.

Then, update your email preferences by selecting “Notifications” and choosing the types of emails you want to receive. With these notifications, you can stay informed and responsive to your clients, ultimately enhancing your pet sitting or dog walking business.

Source: How do I manage my notification settings? – Rover Help Center


In conclusion, when you’re preparing to care for a new client's rover, it’s essential to dig deeper into their unique quirks and habits. By asking questions about their favorite toy or game, you can provide a comforting and engaging experience for the pet. It’s crucial to inquire about their protective behavior towards toys and food to ensure the pet's safety. Lastly, asking about their tendency to steal food off tables and counters allows you to maintain a pet-friendly space and avoid any hazardous situations.

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